Assisted living and long-term care communities:
Please help your residents add their voices to this project on the importance of person-centered care


What is the Resident Survey?
The Resident Survey and the companion Resident-Representative Survey comprise one part of the Designation of Excellence (DoE) project’s effort to obtain resident views on their care. The survey can be administered in any long-term care (LTC) setting that agrees to participate in the research. The survey captures how residents prioritize the many components of person-centered care. The survey process is designed so that all residents who have the ability to understand the questions and provide meaningful responses can complete the survey. For those residents who cannot complete the survey, their representative can do so on their behalf.

How is the Resident Survey structured?
The survey is available in two formats: a traditional paper survey and an electronic survey. Each format will be available to two populations: residents who can provide informed consent to participate in the survey and can complete it with or without staff assistance; and resident-representatives of cognitively impaired residents who consent to participation in the survey. Resident-representatives will complete the survey on behalf of the resident. The survey contains a section with background demographic questions and 11 sections on aspects of care (e.g., What Matters to Me, My Choices, My Daily Routine).  Completing the survey takes between 15-30 minutes depending on whether and to what extent a resident needs assistance.
How can long-term care and assisted living settings participate?
Communities that wish to administer the survey can register at this link.  When settings register, they will receive a link to a brief informational video and the Instruction Guide. A member of our project team will call to offer assistance and answer questions.

Once you have recruited residents, the Project team will mail out the requisite number of paper surveys and informed consent documents, along with a prepaid, addressed return envelope. If you wish to make the electronic survey available to residents, your setting can access the link from the Instruction Guide. As soon as we receive your completed surveys we will send your organization a stipend of $250 to use as you choose.

What will happen with the survey data?
The survey data will be analyzed by the Project Team. Residents’ input will help in developing a Designation of Excellence in Person-Centered Care which will provide long-term care communities with resources to improve care and service for residents.  We hope to engage as many resident populations as possible across the spectrum of physical and cognitive abilities.

Have more questions?

Please feel free to contact us at or 207.221.7007.
We want to hear from you!
This project has been approved by the University of Maine Institutional Review Board

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